Maintenance Manager

Organization: Mountain Line Transportation

Location: Flagstaff, Ariz.

Deadline: open until filled

Salary: Starting annual salary is $65,535/year. Benefits include Medical, Dental, Vision, Life Insurance.

Description: Mountain Line Transportation seeks a Maintenance Manager to manage and ensure occupational safety and security of Mountain Line’s properties and fleet operations.

This is a safety-sensitive position subject to the rules and regulations of the Drug and Alcohol Policy and required testing policy per the Federal Transit Administration (FTA). The incumbent is required to fully comply with all operational safety rules and regulations established by Mountain Line.

Operations Division ensures that activities related to fixed route operations, paratransit, fleet maintenance, facility maintenance and training are met with the highest standards in accordance with FTA, Arizona Department of Transportation (ADOT), and local guidelines. The primary goal for the Operations Division is to work with unity in supporting the transit system and the customers we serve. To ensure safety, security, maintenance, proper utilization, appearance, and cleanliness of Mountain Line’s properties and resources To comply with regulations on occupational safety as mandated by Federal, State, and Local agencies including Occupational Safety and Health Administration (OSHA), Americans with Disability Act (ADA), Department of Health and Human Services (DHHS), and FTA,). To ensure compliance with local zoning regulations, landscaping requirements, public safety, and environmental protection regulations as mandated by the Environmental Protection Agency (EPA).

Duties and Responsibilities: Under the general direction of the Mountain Line Operations Director this position will manage and ensure occupational safety and security of Mountain Line’s properties and Fleet operations. Scope of responsibility includes education and training of employees on matters involving property security; preventative maintenance and repair programs for all of Mountain Line’s facilities and fleet equipment. Responsible for preparing reports on maintenance cost, procurement, amortization, and depreciation of Mountain Line assets. Responsible for ensuring compliance with FTA requirements; support and advise Mountain Line Development Department regarding design characteristics, location and maintenance characteristics of Mountain Line buildings, bus shelters, and other Mountain Line facilities.

Essential Functions & Responsibilities:

  • Performs as an integral member of the Leadership Team to ensure effective interfaces and integration of activities with other organization units.
  • Acquires new knowledge and learns new ways of solving problems, thinks and plans strategically, visualizes, and communicates a vision, models desired behavior, drives organizational change, recognition, and development of staff potential, pro-actively addresses performance issues.
  • Supervises direct reports and provides feedback regularly and throughout the year. Assigns work, determines work methods, reviews work and corrects errors, trains, hires, coaches, mentors, evaluates work in progress, initiates performance plans and disciplinary actions at appropriate times, and consistently follows Mountain Line’s policies in performance management of represented employees.
  • Effective collaborator and network builder, persuasive, sensitivity to situation and individuals, knows how to work within the organizational and political structure. Contributes to strategic planning by evaluating and projecting future departmental demands.
  • Taking Risks and Innovation thinks out of the box, open minded and flexible in thought and tactics, oriented toward results, adapts problem approaches, creative solutions.
  • Interacts with internal Division sections and outside agencies to identify and coordinate schedule and procedural improvements; provides input for the development of the budget for the Division and manages the assignment of Division resources to ensure that service objectives are achieved within the established budget.
  • Manages the budget, conducts performance appraisals, and develops long range goals.


  • Manages deliverables of direct reports, including but not limited to assigning work, determining work methods, reviewing work, and correcting errors.
  • Identify and resolve problems with quality of work, conflicts between employees, and other concerns in an effective, timely manner.
  • Manages payroll, staffing schedules, time off requests, and temp labor assignments.
  • Hires, coaches, mentors, and evaluates work in progress, conducts disciplinary actions, conducts performance appraisal, and develops maintenance team goals.
  • Ensure employees adhere to company policies and legal regulations.
  • Promotes a safety culture amongst the division that supports Mountain Line’s safety policies and procedures.


  • Oversees fleet and facilities maintenance programs, ensures maintenance is performed per policy and manufacturer requirements. Develops, implements, and enforces standard operating procedures for maintenance associated with known best practices. Maintains strict adherence to on-time performance of required maintenance tasks as outlined by the Mountain Line Facilities and Fleet Maintenance Management Programs.
  • Manages asset management system, including adding asset, removing assets, entering work orders and third-party repairs information. Responsible for record retention.
  • Develops and maintains the required maintenance schedules and program for Mountain Line’s fixed assets in accordance with the requirements of the FTA and manufacturer recommendations to ensure full useful of the asset.
  • Responsible for monitoring checklists and performance of routine inspections to maintain Mountain Line compliance with the ADA, OSHA, EPA, and FTA of all workspaces, cubicles, offices, computer rooms, breakrooms, restrooms, parking spaces, external walkways, maintenance shops, bus wash, bus storage and garage bays.
  • Ensures compliance with hazardous material storage, use, handling, and disposal requirements, as well as OSHA, building, fire, and other regulatory code requirements.
  • Manages contracts of external service providers for custodial services, building maintenance tasks, fuel and gasoline services, utilities, and other maintenance related items. Directs and manages all contractor performed repairs and maintenance activities and ensures proper documentation before signing off. Ensures all invoices are accurate and correspond with appropriate document work records before approving for payment.
  • Provides lead role in snow removal response for all Mountain Line facilities and coordinates activities with staff and the City, when applicable.
  • In cooperation with the Safety Manager participates in Coconino County Emergency Operations Center and National Weather Service weather briefings and communicates weather events to Mountain Line staff.
  • In collaboration with Mountain Line’s GM Team, manages development of administrative offices, connections centers, bus stops and amenities, landscapes, maintenance and repair facilities, and parking areas.


  • Collaborates with Safety Manager the development of the Safety Plan and directing of emergency evacuation plans and emergency response procedures. May be assigned to the Safety Committee and/or the Accident Review Committee to review incidents, accidents, and comments. May develop policies, procedures, and make recommendations as result of this role.
  • Manages security systems solutions, ensures entry access to restricted areas are managed and limited to individuals with proper authorization. Manages key control and issuance.
  • Provide training to employees on matters involving facility security, emergency response, and emergency evacuation procedures.
  • Ensures that fire extinguishers are strategically placed, secured yet easily accessed in case of fire. Responsible for the proper disposal of hazardous and controlled wastes in compliance with regulations and guidelines; works directly with outside agencies such as Arizona Division of Occupational Safety and Health (ADOSH), local and state health departments as required.

Attendance: General employment policies regarding vacation, sick, and unpaid leave apply. Occasional need to report to work on day off and work overtime. This position needs to be available for on-call shifts to provide afterhours coverage and to conduct snow removal activities.

Confidentiality: The incumbent holding this position is part of the management team that deals with personnel issues and sensitive or privileged financial negotiations. There are aspects of personnel and financial issues that must be kept strictly confidential. This position is expected to respect and maintain employee and customer confidentiality.

Working Conditions, Exposure to Risks and Physical Dangers: This job may become exposed to risks and physical dangers when working at undeveloped sites, at construction project sites, inspecting facilities, and in general walking near traffic or traveling to and from locations. Because of the potential exposure associated with the work, incumbents in this job are required to follow all Mountain Line safety procedures, manuals, and guidelines. Additionally, incumbents are required to properly don safety-related clothing, protective hard hats, gloves, footwear, tools and equipment, and other safety-related gear.



  • Comprehensive knowledge of facility and bus maintenance operations including preventative maintenance, safety, equipment specifications, and alternative fuel systems and applications.
  • The knowledge and understanding of Microsoft Office as well as industry programs like Cummins Engine In-Site program, Cummins Quick Serve, Allison/ Norgon and Asset Management Programs.
  • Principles and practices of federal, state, and local regulations affecting areas of responsibility.
  • Budget and capital procurement practices and procedures
  • Safe work methods and techniques used in maintenance and repair work


  • Must have excellent written and verbal communication skills and evidence of strong analytical and problem-solving skills; capable of meeting deadlines with minimal supervision and the ability to set schedules and manage budgets.
  • Skills in writing, preparing, analyzing, and evaluating comprehensive written reports with recommendations.
  • Skills in communication through oral presentations to a variety of audiences
  • Skills in collaborative problem solving and consensus building.


  • The ability to make appropriate decisions rapidly, under pressure and with constraints.
  • Exercise considerable independent judgment, initiative, and professional expertise in the day-to-day administration, management, and supervision of the Maintenance division, including training and evaluation.
  • Identify opportunities for efficiencies and oversee their implementation both within the division and Mountain Line, as a whole.
  • Work immediately before, during or immediately after an emergency as required as part of Mountain Line’s Emergency Response Team to provide emergency services to the public during emergency situations.
  • Establish policies and procedures and the ability to evaluate program effectiveness.
  • Communicate effectively, both orally and in writing.
  • Work safely and support a culture of workplace safety.

Education Requirements: Bachelor’s Degree in business, public administration, planning, economic development, engineering, or a related field required. Master’s degree is strongly preferred.

Similar Work Experience: Minimum 5 years prior similar work experience, 2 year of which was in supervisory capacity. Licenses, Training and/or Certifications Required: Arizona License, CDL class B with passenger endorsement and no air brake restrictions. Substitution: Any combination of education, experience, and training that provides the required knowledge, abilities, and skill to perform the duties of the position.

Application Procedure: Send resumes to

This job description does not create an employment contract. It is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job, and “other responsibilities” include those activates that are considered incidental or secondary to the overall purpose of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position may be required to perform any other job related duties as requested by management.

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The Community Transportation Association of America (CTAA) and its members believe that mobility is a basic human right. From work and education to life-sustaining health care and human services programs to shopping and visiting with family and friends, mobility directly impacts quality of life.