Transit Operations Assistant Director

Organization: Ben Franklin Transit

Location: Richland, Washington

Deadline: First review: January 27, 2019 (open until filled).

Salary: $74,346 – $111,518

Description: Ben Franklin Transit seeks a Transit Operations Assistant Director.

Located among the Columbia, Yakima, and Snake Rivers in southeastern Washington, Ben Franklin Transit (BFT) is a municipal corporation which provides public transportation services in a 616 square mile area in Benton and Franklin Counties. BFT administration offices are in Richland, which, along with its sister cities of Kennewick, Pasco, and West Richland, make up the Tri-Cities (population 273,100). The area is in the heart of wine country and averages 300 days of sunshine a year, allowing residents and visitors to enjoy a multitude of outdoor activities, including water sports, golf, wine touring and outdoor theater.

BFT is governed by an appointed ten-member board of directors. The overall management of BFT is divided into six departments: Transit Operations, Fleet & Facilities, Human Resources & Labor Relations, Marketing & Communications, Planning & Service Development, and Administrative Services. BFT has a 2019 operating budget of $42,022,300 and a capital budget of $22,012,566. BFT employs 318 full and part-time employees, both union and non-union. BFT provides fixed route service, paratransit (Dial-A-Ride) services to the Public Transit Benefit Area (PTBA), taxi feeder, Trans+Plus Night & Sunday Service, and Demand Response services, as well as connector services for outside of BFT’s PTBA. In 2017, combined ridership for all modes of service totaled 3,301,942.

For a complete position profile, please visit the Prothman Company at and click on “Open Recruitments.”

Duties and Responsibilities: Under the direction of the Transit Operations Director, the Transit Operations Assistant Director is responsible for managing the daily transit operations for fixed route and paratransit services, guiding dispatchers and operators to enhance quality service, and achieving departmental goals while ensuring compliance with agency policies, procedures, and all applicable legal requirements, including the Americans with Disabilities Act (ADA).

Qualifications: A bachelor’s degree in transportation, public administration, planning or a related field, and five years of increasingly responsible transit operations and management level experience is required. Seven years of related experience, including work with unions, is preferred. The selected candidate must possess or obtain a Washington State driver’s license by time of hire. The selected candidate must obtain a Commercial Driver’s License (CDL), and First Aid and CPR certification within 180 days of employment.

Application Procedure: Ben Franklin Transit is an Equal Opportunity Employer. To apply online, visit Prothman at and click on “Submit Your Application” and follow the directions provided. Application materials will only be accepted electronically via the website. For questions, please call 206-368-0050.

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The Community Transportation Association of America (CTAA) and its members believe that mobility is a basic human right. From work and education to life-sustaining health care and human services programs to shopping and visiting with family and friends, mobility directly impacts quality of life.