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OPERATIONS: Intermediate

Understanding Service Redesign, Building a Safety Culture, and Implementing Effective Asset Management

Wednesday, May 22, 10:30 a.m. - 12:30 p.m.

Room: Madera (Renaissance)

Service Redesign- When it's Time

The demographics and economic fabric of most communities are constantly changing, slowly in communities, more quickly in others. Transit services need to be responsive to these changes to maintain their effectiveness and relevance. The intended audience for this workshop is anyone who is involved with an existing transit operation. Participants will learn about forecasting transit need and demand utilizing the recent models and methodologies, how to assess their own system's performance, and comparing their program's performance against their peers.

Speakers:

  • Kelly Shawn, RLS & Associates
  • A.T. Stoddard, LSC Transportation Consultants
  • Gail Bauhs, TripSpark
  • Joe Tovar, TripSpark

Suggested Reading:

Transit Cooperative Research Program Report 161: Methods for Forecasting Demand and Quantifying Need for Rural Passenger Transportation: Final Workbook: This workbook represents the state of art methodology for rural transit need and demand forecasting. One of the presenters, A.T. Stoddard, is the primary author of the workbook. The methodology will be one of the foundations of the service assessment and redesign that will be discussed.


Safety Culture and Safety Management

This session will focus on what constitutes a positive safety culture in transit and how it supports safety management activities. The objective of this session is to give participants an understanding of how to create and maintain a positive safety culture within the bus transit environment. It will also focus on strategies to enhance transit agency safety performance through a structured safety management approach.

Speakers:

  • Ream Lazaro, Independent Contractor
  • Joe Seitz, The Learning & Performance Improvement Group, LLC

Suggested Reading:


Asset Management: More than Meeting the Regulation

TransTrack Systems will discuss best practices for gathering and managing rolling stock, equipment and facilities age and condition assessments, discuss Asset Management and Planning tools and NTD and TAM reporting support tools focused at small to mid-sized transit agencies. They will also discuss best practices for NTD reporting across all aspects of your business.

Speakers:

  • Dave Jackson, TransTrack Systems, Inc.
  • Stuart Crust, TransTrack Systems, Inc.
  • Ken Hosen, KFH Group, Inc.
  • Dan Dalton, KFH Group, Inc.

OPERATIONS: Advanced

Launching Redesigns, Assessing System Safety, and Achieving Advanced Asset Management

Wednesday, May 22, 3:00-5:00 p.m.

Room: Madera (Renaissance)

Launching a System Redesign: When Why and How

The modes transit services that you provide may no longer be appropriate to effectively meet in your community. In addition, the menu of possible mobility programs is becoming much wider. This workshop will help you determine if it is time to examine how you provide service and identify cost effective, customer friendly and sustainable transit alternatives.

Speakers:

  • A.T. Stoddard, LSC Transportation Consultants
  • Charles Rutkowski, Community Transportation Association of America

Suggested Reading:

Transit Cooperative Research Program Report 161: Methods for Forecasting Demand and Quantifying Need for Rural Passenger Transportation: Final Workbook: This workbook represents the state of art methodology for rural transit need and demand forecasting. One of the presenters, A.T. Stoddard, is the primary author of the workbook. The methodology will be one of the foundations of the service assessment and redesign that will be discussed.

System Safety Assessment Workshop

During this workshop we will discuss how to use CTAA's On-Site Safety Assessment and what you may be able to expect as an outcome of your work. CTAA offers a System Safety Officer Certification program which establishes your organization's Safety Officer. This individual will be the lead to create and oversee your System Safety Plan and establish the Safety Culture. A tool that will help your Safety Officer in this role is CTAA's On-Site Safety Assessment. This assessment is designed to begin a safety review process of your organization's critical areas. The self-assessment will help you identify strengths and weaknesses in your organization's ability to provide service that is safe for your employees and your customers.

Speakers:

  • Ream Lazaro, Independent Contractor
  • Joe Seitz, The Learning & Performance Improvement Group, LLC

Transit's Front Door: Bus Stop Asset Management

The bus stop is transit’s front door. While often taken for granted, management of bus stop assets is critical to the safety, accessibility and comfort of our passengers. This session will introduce bus stop inventory and assessment techniques and how to properly manage these essential assets in systems from large urban to small rural and all in between. Expo participants will learn the basics of managing bus stops, identifying improvements and appropriate amenities as well as prioritizing improvements.

Speakers:

  • Ken Hosen, Vice President, KFH Group, Inc.

Suggested Readings:

OPERATIONS: Emerging

Transit System Design, Bus Transit Safety and Asset Management Basics

Thursday, May 23, 8:30 - 10:30 a.m.

Room: Madera (Renaissance)

A Survey of Transit System Design and Planning

One size of transit service does not fit all communities. This session will provide an overview of the various types of transit services, where they are appropriate, and the essential steps in service design and planning. It is designed for persons looking to introduce new transit services in areas where they don't exist, or to expand or reconfigure services where they already operate. The session will help you identify the kinds of transit solutions that best fit your community's mobility needs, and are sustainable.

Speakers:

  • Charles Rutkowski, Community Transportation Association of America
  • Kelly Shawn, RLS & Associates
  • Clinton Wilkinson, Utah Transit Authority
  • Paul Sorenson, Cambridge Systematics

Critical Bus Transit Safety Elements

This session will identify the basic elements of transit bus safety and how these elements potentially impact overall transit agency safety performance. The topics are drawn from the facilitator's extensive experience in performing onsite safety reviews of small and large bus transit agencies throughout the nation.

Speakers:

  • Ream Lazaro, Independent Contractor
  • Joe Seitz, The Learning & Performance Improvement Group, LLC

Suggested Reading:

Asset Management Basics

The Federal Transit Administration (FTA) requires that every agency develop a transit asset management (TAM) plan if it owns, operates, or manages capital assets used to provide public transportation, and receives federal financial assistance. This session is designed for EXPO participants new to these requirements, and will provide an overview of TAM plans with a particular focus on key elements, performance measures, and available resources. There will also be discussion of how TAM plans fit with other federal reporting requirements, and with efforts to operate reliable and effective transit services.

Speakers:

  • Joel Eisenfeld, KFH Group, Inc.
  • Dan Dalton, KFH Group, Inc.

Suggested Readings:

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The Community Transportation Association of America (CTAA) and its members believe that mobility is a basic human right. From work and education to life-sustaining health care and human services programs to shopping and visiting with family and friends, mobility directly impacts quality of life.