Complying with ADA Paratransit's Operating & Eligibility Requirements
Instructor: Jess Segovia, ADA GURU
Understanding Paratransit's ADA Compliance requirements is an ongoing struggle for transportation providers everywhere. This session will review the ADA's requirements for the delivery of Paratransit services, including, General Assistance Requirements, Direct Threat, Reasonable Modification of Policy, service area and fares, Origin to Destination, negotiating pick-up times, pick-up windows, missed trips, and No-Show policies. In addition, a comprehensive review of the ADA's requirements for Paratransit Eligibility Determination will be provided. Topics include defining eligible individuals, a review of determination methodologies, the application process, eligibility categories, appeals process, and a review of assessment strategies for a variety of applicants (mobility, cognitive, hearing/vision, etc.).