ELA Class of 2018-19

John Ahlen

Improper service animal policies and procedures can create liabilities for transit agencies and frustrating experiences for drivers and riders. A service animal pilot program in Lane County, Oregon aims to demonstrate an initial framework for best practices and procedures when transit agencies look to create improved, consistent experiences for their riders and drivers.

Project PDF

Download the poster PDF of this project.

John Ahlen

Lane Transit
PO Box 7070
Springfield, OR 97475

The Community Transportation Association of America (CTAA) and its members believe that mobility is a basic human right. From work and education to life-sustaining health care and human services programs to shopping and visiting with family and friends, mobility directly impacts quality of life.