ELA Class of 2018-19
John Ahlen
Improper service animal policies and procedures can create liabilities for transit agencies and frustrating experiences for drivers and riders. A service animal pilot program in Lane County, Oregon aims to demonstrate an initial framework for best practices and procedures when transit agencies look to create improved, consistent experiences for their riders and drivers.
Project PDF
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John Ahlen
Lane Transit
PO Box 7070
Springfield, OR 97475