training and certification

Everyday, transit professionals in the United States participate in and benefit from CTAA training and certification courses. Whether drivers, dispatchers, mechanics, safety officers, front line supervisors or transit managers we offer training and certification programs to meet your needs.

We feature:

  • PASS (Passenger Assistance Safety and Sensitivity) Driver training. Every year, more than 10,000 drivers take this “industry standard” course.
  • The widest selection of certification programs in the transit field:
  • Certified Safety and Security Officer (CSSO)
  • Certified Community Transit Supervisor (CCTS)
  • Certified Community Transit Manager (CCTM)
  • Certified Transit Program Administrator (CTPA)
  • Vehicle Maintenance Management and Inspection (VMMI)
  • Professional Dispatching and Scheduling (PDS)
  • Engaging e-learning experiences such as PASS Basic, The Keys to NEMT Success, Community Transportation Supervisor and Volunteer Driver Safety classes.

contact us

Caryn Souza

Program Director
202.294.6527
souza@ctaa.org

Len cahill

Training Coordinator
202.415.9653
cahill@ctaa.org

Stephanee Smith

Training Coordinator
202.415.0220
smith@ctaa.org

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The Community Transportation Association of America (CTAA) and its members believe that mobility is a basic human right. From work and education to life-sustaining health care and human services programs to shopping and visiting with family and friends, mobility directly impacts quality of life.