TRAINING
and
CERTIFICATION

Everyday, transit professionals in the United States participate in and benefit from CTAA training and certification courses. Whether drivers, dispatchers, mechanics, safety officers, front line supervisors or transit managers, we offer training and certification programs to meet your needs.

We feature:

  • PASS (Passenger Assistance Safety and Sensitivity) Driver training. Every year, more than 10,000 drivers take this “industry standard” course.
  • The widest selection of certification programs in the transit field:
  • Certified Safety and Security Officer (CSSO)
  • Certified Community Transit Supervisor (CCTS)
  • Certified Community Transit Manager (CCTM)
  • Certified Transit Program Administrator (CTPA)
  • Vehicle Maintenance Management and Inspection (VMMI)
  • Professional Dispatching and Scheduling (PDS)
  • Engaging e-learning experiences such as PASS Basic, The Keys to NEMT Success, Community Transportation Supervisor and Volunteer Driver Safety classes.

NOW YOU CAN.

DRIVER RECRUITMENT & RETENTION

You know that drivers are the front-line representatives for your agency. So what can transit leaders do to address the current driver shortage? Organizational awareness, executive support, and effective employee relations are critical factors impacting your service and are key in any effort to address driver shortages.

There’s a direct correlation between the effort and attention that’s put into all aspects of employee retention and the need for driver recruitment. Throughout this interactive one-day session, you’ll learn about all aspects of driver recruitment and retention with the focus on building a sustainable driver workforce that engages the best people with the right attitude, which ultimately leads to job satisfaction and reduced employee turnover. Also, you’ll have the necessary tools to develop a working plan that outlines tasks and action items focused on developing and maintaining a successful driver recruitment and retention program.

value

Benefits of CTAA Membership

What’s the benefit of being a CTAA member? Not only will you receive heavily discounted training, but also exclusive member-only privileges.

CTAA Member

Non-member

Hiring and Retaining a Sustainable Driver Workforce (Online)

$35 (until July 1)
$50 (after July 1)

$75

PASS 7.0 for Drivers (Online)

$35

$50

*PASS 7.0 for Trainers (Online and Interactive) and Front Line Supervisor Training (Online) will be coming May 2020

contact us

Caryn Souza

Program Director
202.294.6527
souza@ctaa.org

Len cahill

Training Coordinator
202.415.9653
cahill@ctaa.org

Stephanee Smith

Training Coordinator
202.415.0220
smith@ctaa.org

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The Community Transportation Association of America (CTAA) and its members believe that mobility is a basic human right. From work and education to life-sustaining health care and human services programs to shopping and visiting with family and friends, mobility directly impacts quality of life.

value

Benefits of CTAA Membership

What’s the benefit of being a CTAA member? Not only will you receive heavily discounted training, but also exclusive member-only privileges.

CTAA Member

Non-member

Hiring and Retaining a Sustainable Driver Workforce (Online)

$35 (until July 1)
$50 (after July 1)

$75

PASS 7.0 for Drivers (Online)

$25

$50

*PASS 7.0 for Trainers (Online and Interactive) and Front Line Supervisor Training (Online) will be coming May 2020