training and certification

Everyday, transit professionals in the United States participate in and benefit from CTAA training and certification courses. Whether drivers, dispatchers, mechanics, safety officers, front line supervisors or transit managers we offer training and certification programs to meet your needs.

We feature:

  • PASS (Passenger Assistance Safety and Sensitivity) Driver training. Every year, more than 10,000 drivers take this “industry standard” course.
  • The widest selection of certification programs in the transit field:
  • Certified Safety and Security Officer (CSSO)
  • Certified Community Transit Supervisor (CCTS)
  • Certified Community Transit Manager (CCTM)
  • Certified Transit Program Administrator (CTPA)
  • Vehicle Maintenance Management and Inspection (VMMI)
  • Professional Dispatching and Scheduling (PDS)
  • Engaging e-learning experiences such as PASS Basic, The Keys to NEMT Success, Community Transportation Supervisor and Volunteer Driver Safety classes.

the keys to nemt success

now you can

CTAA is pleased to announce the most innovative community and public transportation-training product we’ve ever offered. This exciting new training session – the Keys to NEMT Success – is low-cost, can be accessed fully right at your own computer and provides you the opportunity to ask questions and interact with renowned NEMT expert, Rex Knowlton. We’ve made it simple.

Know More

A New Setting for a New Course

We have designed this course because we know that it takes hard work and skill to be successful in this arena. We also know that travel is expensive and taking time away from your organization is sometimes just not possible. That’s why this course will be taught online. 

A Price that You Can Afford

Not only will you save money with this new format, quite frankly so will we. This way we can make the course affordable for anyone in the NEMT business. The price for all four sessions, consultation, and the participant guide is only $175 for CTAA members and $250 for non-members.


The next classes are Sep. 30, Oct. 2, Oct. 7 and Oct. 9, 2019

contact us

Caryn Souza

Program Director

Len cahill

Training Coordinator

Stephanee Smith

Training Coordinator

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The Community Transportation Association of America (CTAA) and its members believe that mobility is a basic human right. From work and education to life-sustaining health care and human services programs to shopping and visiting with family and friends, mobility directly impacts quality of life.