For information on training events
Contact Training at training@ctaa.org
May
PASS: TRAIN-THE-TRAINER
Virtual
May 8
Customer Driven Service (4 Hour Course) Virtual Training
Virtual
May 20
PASS: TRAIN-THE-TRAINER
Virtual
May 22
Certified Community Transit Supervisor (CCTS)
Virtual
May 22-23
PASS: TRAIN-THE-TRAINER
Virtual
May 29
June
EXPO 2024
In person
West Palm Beach, Fla.
June 10-12
- LEADING WITH EMOTIONAL INTELLIGENCE: CHANGING LEADERSHIP IN A CHANGING WORLD
- SUCCESSION PLANNING: PREPARING FOR FUTURE SUCCESS
- CUSTOMER DRIVEN SERVICE
- UNDERSTANDING PERFORMANCE MEASURES
- PASSENGER ASSISTANCE SAFETY AND SENSITIVITY (PASS) TRAIN-THE-TRAINER
- CERTIFIED COMMUNITY TRANSIT SUPERVISOR (CCTS)
- CERTIFIED SAFETY AND SECURITY OFFICER (CSSO)
- PREPARING FOR THE CERTIFIED COMMUNITY TRANSIT MANAGER (CCTM) AND CERTIFIED TRANSIT PROGRAM ADMINISTRATOR (CTPA) EXAM
- PROFESSIONAL DISPATCHING AND SCHEDULING (PDS)
- VEHICLE MAINTENANCE MANAGEMENT AND COMPLIANCE
- FINANCIAL MANAGEMENT FOR TRANSIT AGENCIES
July
PASS: TRAIN-THE-TRAINER
Virtual
July 10
PASS: Train-the-Trainer
Virtual
July 24
Certified Community Transit Supervisor (CCTS)
Virtual
July 24-25
Customer Driven Service
Virtual
July 31
August
PASS: TRAIN-THE-TRAINER
Virtual
August 7
De-escalating Stressful Situations
Virtual
August 13
Professional Dispatching and Scheduling (PDS)
Virtual
August 14-15
PASS: TRAIN-THE-TRAINER
Virtual
August 21
Certified Safety And Security Officer (CSSO)
Virtual
August 21-22
September
PASS: TRAIN-THE-TRAINER
Virtual
September 11
Certified Community Transit Supervisor (CCTS)
Virtual
September 11-12
Certified Community Transit Managers / Certified Transit Programs Administrators
Virtual
September 17-18
Vehicle Maintenance Management and Compliance (VMMC)
Virtual
September 18-19
Fatigue Awareness for Frontline Transit Employees
Virtual
September 24
PASS: TRAIN-THE-TRAINER
Virtual
September 25
Leading with Emotional Intelligence: Changing Leadership in a Changing World
Virtual
September 26
October
PASS: TRAIN-THE-TRAINER
Virtual
October 9
Certified Safety And Security Officer (CSSO)
Virtual
October 16-17
PASS: TRAIN-THE-TRAINER
Virtual
October 23
Professional Dispatching and Scheduling (PDS)
Virtual
October 23-24
Customer Driven Service (4-Hour Course)
Virtual
October 30
November
De-escalating Stressful Situations with Passengers
Virtual
November 6
PASS: TRAIN-THE-TRAINER
Virtual
November 6
Certified Community Transit Supervisor (CCTS)
Virtual
November 13-14
PASS: TRAIN-THE-TRAINER
Virtual
November 20
Leading with Emotional Intelligence: Changing Leadership in a Changing World
Virtual
November 21
December
PASS: TRAIN-THE-TRAINER
Virtual
December 4
Vehicle Maintenance Management and Compliance (VMMC)
Virtual
December 4-5
Certified Safety And Security Officer (CSSO)
Virtual
December 10-11
Certified Community Transit Managers / Certified Transit Programs Administrators
Virtual
December 11-12
PASS: TRAIN-THE-TRAINER
Virtual
December 18
The Community Transportation Association of America (CTAA) and its members believe that mobility is a basic human right. From work and education to life-sustaining health care and human services programs to shopping and visiting with family and friends, mobility directly impacts quality of life.