Accessibility Statement

Statement of Policy

CTAA is committed to making its website accessible to the widest possible audience, including individuals with disabilities. Furthermore, the CTAA is committed to compliance with all applicable requirements of Section 508 of the Rehabilitation Act of 1973, as amended.

This statement draws on promising practices from Dive Into Accessibility, Princeton University’s web accessibility statement, Easter Seals Project ACTION (Accessible Community Transportation In Our Nation), and several federal agencies’ web accessibility statements. We value your opinions. If you have comments or questions, you can send them to

What is web accessibility?

To be accessible, this website tries to be as easy to use and understand for as many visitors as possible. Accessibility issues may include:

  • The ability to see, hear, move or process some types of information
  • The ability to use a keyboard or mouse
  • Use of a text-only screen, a small screen (handheld computers and wireless telephones) or a slow Internet connection

What does it mean to have a standards-compliant website?

This Web site complies with accessibility standards created by the World Wide Web Consortium (W3C), which has developed common protocols that promote the evolution of the World Wide Web and ensure its interoperability. This site also meets or exceeds federal accessibility guidelines set forth by Section 508 of the Rehabilitation Act of 1973, as amended, the 1998 Congressional amendment to the Rehabilitation Act requiring federal agencies to eliminate barriers in information technology, to make available new opportunities for people with disabilities, and to encourage development of technologies that will help achieve these goals. Because this is a requirement for federal agencies, many resources are available to help users and web developers alike to make technology more accessible to users with disabilities. To learn about some of these resources, visit CTAA’s Web Accessibility Resources page.

What content on this site might present barriers to web accessibility?

  • Portable Document Formats (PDFs): Many of the documents on this site are in Adobe Acrobat Portable Document Format (PDF). We strive to ensure, but cannot guarantee, the accessibility of PDF documents created by third parties and posted on the CTAA website. Publications in PDF can only be viewed and printed using the Adobe Acrobat Reader, version 3.0 or higher. You can download and get help using the Acrobat Reader at the Adobe Systems, Inc. site. The downloadable Acrobat Reader software is available at no charge from Adobe.
  • PowerPoint and Word Files: You can view our online publications that are in Microsoft PowerPoint (.ppt or .pptx) format if you have any version of PowerPoint installed on your computer. We strive to ensure, but cannot guarantee, the accessibility of PowerPoint presentations created by third parties and posted on the CTAA website. For those who don’t have the software, the Microsoft Corporation offers a FREE PowerPoint file viewer. Microsoft Word (.doc or .docx) documents can also be viewed with many other word processing software programs. Additionally, Microsoft offers a free Word file viewer that you can download at the Microsoft Download Center.

Do you need an alternative format of our web-based information sources?

If you need an alternative means of access to any information on the CTAA website please contact us at Let us know the nature of your accessibility problem, the Web address of the requested information, and your contact information.

How do I learn more about web accessibility?

Visit our web accessibility resources page or contact

The Community Transportation Association of America (CTAA) and its members believe that mobility is a basic human right. From work and education to life-sustaining health care and human services programs to shopping and visiting with family and friends, mobility directly impacts quality of life.