With Athens Clarke County Transit having the highest turnover rate in Clarke County at approximately 18.6 percent, the root cause needed to be analyzed and evaluated. It seemed that some of the contributing factors for the high turnover rate were safety violations and the necessity of a standard in training. These violations consisted of both repeated accidents and incidents. Training is multifaceted: it covers both new incoming operators as well as maintaining proficiency of current operators. Complacently tends to be an underlying issue with current operators. This report seeks to evaluate the current program in place would help improve safety, which in turn should decrease the turnover rate.

• Final Report (PDF)