Description: TheRide/Ann Arbor Area Transportation Authority seek a Manager of Bus Operations.

Duties and Responsibilities: The Manager of Bus Operations is responsible for ensuring that fixed-route bus services provided by the agency maintain the highest standards of safety, customer satisfaction, efficiency, and overall excellence in service delivery. The Manager provides leadership for the Bus Operations Department. The Manager assists and supports the Deputy CEO, Operations by providing the management and oversight necessary to ensure the department has appropriate processes, procedures and systems in place so that the Operations Division can make informed decisions, achieve its overall aims and run efficiently. The Manager also supports the Deputy CEO, Operations with divisional leadership as part of the division’s leadership team. Direct reports include Transportation Supervisors, Operations Training Supervisor, and Administrative Assistant.

Qualifications:

• Bachelor’s Degree in operations, logistics, Business Administration, Public Administration, or related field; or equivalent combination of education, training and experience.
• Minimum of 5 years of progressively more responsible leadership roles related to operations, preferably in a public transit agency, large operational agency, government, or similar environment.
• Minimum of 3 years supervisory experience required.
• Experience with transportation operations is essential.
• Experience with Federal Transit Administration programs and requirements is strongly desired.
• Ability to analyze, recommend, and implement solutions to complex operational problems and issues.
• Considerable knowledge and skill in assisting with preparation, development and administration of short- and long-range, strategic operational plans, complex and comprehensive reports and documents.
• Ability to communicate effectively verbally and in writing; ability to establish and maintain effective working relationships with employees, Board members and the public.
• Ability to contribute to senior leadership of agency, lead and work in teams, inspire staff, and work without close supervision.

Application Procedure: Submit an Ann Arbor Area Transportation Authority Employment Application Form (on-line or paper), completed in its entirety. Apply on-line at www.theride.org. Paper applications must be received in the AAATA office at 2700 S. Industrial Highway, Ann Arbor, MI 48104. Paper applications are available at the same address. Faxed or emailed applications will not be accepted. Applications not completed in their entirety will not be considered. Interview candidates will be selected as applications are received. Qualified candidates selected for an interview will be notified via telephone. Applicants who are not selected for an interview will receive notification they are no longer being considered

Ann Arbor Area Transportation Authority is an Equal Employment Opportunity Employer.