1) Briefly tell us about your role and responsibilities at CTAA.
a) As Training Coordinator, I work with our trainers to ensure that they have the support and resources they need to teach all of the courses offered by CTAA’s training program. I also assist with any questions or concerns participants may have. Outside of my customer-facing roles, I work to ensure that our training team stays updated on current technological trends as well as projects designed to ensure that the training on offer will remain relevant and available in the years to come.

2) What is your favorite part of your job? What is most challenging?
a) My favorite part of the job is having the opportunity to work with both the foremost experts in the transportation field, as well as the people doing the hard work of ensuring mobility remains a priority in their communities. Conversely, I would say the most challenging part of the work I do is the task of getting experts outside the industry to really understand the unique challenges to getting around in rural America, what it is we do, and why it’s so important.

3) How do you commute to CTAA HQ?
a) Like so many others in Washington, I commute using Washington Metro’s rail service. I am lucky enough to have a station that is a short walk away from my house.

4) What’s one thing you’re learning now or learned recently?
a) Right now I’m learning as much as I can about Generative AI. While this technology is still young, it’s become obvious that it’s too powerful to ignore. I hope to find ways that CTAA can use this technology to save time and resources while retaining the human touch that has been so successful in building relationships with the community transportation industry.

5) What two nonessential items would you want if you were shipwrecked on a deserted island?
a) Shipwrecked on a deserted island! In that case I assume I would have a lot of time on my hands while I wait to either be rescued or eaten by crabs, so I would probably take my Warhammer models and my tool & paint kit so I can clear out my hobby backlog.