Health Care and Transportation

The non-emergency medical trip has long been a staple of community and public transportation operations. In fact, from its very inception, the Community Transportation Association of America (CTAA) has found itself developing training, research, technical assistance, resources and advocacy directed squarely at ensuring the safe and efficient transport of all Americans to non-emergency medical appointments.

Non-emergency medical transportation (NEMT) requires an entirely unique vocabulary, policy complexity and operational specificity than nearly any other aspect of moving people. Today – as the transportation and health care industry’s face rapid change, innovative technology, and pressure from the private sector – CTAA remains committed to supporting our members in providing access to reliable mobility options for their community. CTAA is launching this NEMT Resource page to create a space to share resources, policy updates, and CTAA efforts focusing on the issues, opportunities and challenges impacting today’s NEMT professionals.

For more information contact Amy Conrick at


Presentations and Worksheets

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CTAA Resources

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Legislative Updates and Support Letters

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CTAA Projects

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Other Resources

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CTAA Training Opportunities for NEMT Providers

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The Community Transportation Association of America (CTAA) and its members believe that mobility is a basic human right. From work and education to life-sustaining health care and human services programs to shopping and visiting with family and friends, mobility directly impacts quality of life.